Cookie Policy

WHAT COOKIES ARE

A cookie is a small text file that a website stores in your browser when you visit it. It makes it possible to remember information about your visit, such as your language or your preferences, and helps the site work properly and more usefully.

Alongside cookies we use other technologies with an equivalent purpose (pixels, local browser storage and tags), to which this policy applies equally.

WHO USES THE COOKIES ON THIS SITE

First-party cookies: set by LA CUEVA DE LOLA MADRID, S.L. (Tax ID B88532072, Calle Mancebos 2, 28005 Madrid), owner of www.lacuevadelola.com.
Third-party cookies: set by external providers (Google, FareHarbor, Wix, CookieYes) for the purposes detailed below.

LEGAL BASIS

Technical or necessary cookies are set under article 22.2 of the LSSI, as they are essential in order to provide the service requested, and do not require consent.

All other cookies (analytics, advertising and personalisation) are only set if you give your consent through the banner that appears when you enter the site. You can accept them all, reject them all, or choose by category.

NECESSARY COOKIES

No consent required. They are essential for the site's basic functions: security, session maintenance, load balancing and recording your cookie preferences. Without them the site does not work as intended. They do not store personally identifying data.

ssr-caching (Wix) — Indicates how the site was rendered. Duration: less than one minute.
XSRF-TOKEN (Wix) — Security: prevents cross-site request forgery (CSRF) attacks. Duration: session.
hs (Wix) — Platform security. Duration: session.
svSession (Wix) — Identifies unique visitors and maintains the session on the site. Duration: 1 year, 1 month and 4 days.
bSession (Wix) — Load balancing, to improve the user experience. Duration: 1 hour.
consent-policy (Wix) — Stores your cookie consent preferences. Duration: 1 year.
csrftoken (FareHarbor) — Security: protects the booking system against cross-site request forgery (CSRF) attacks. Duration: 1 year.
cookieyes-consent (CookieYes) — Saves the status of your consent and the categories accepted. Duration: 1 year.

FUNCTIONAL COOKIES

Consent required. They enable additional functionality, such as continuity of the purchase process and of gift cards.

client-session-bind — Maintains the connection between your browser and the site session, to give continuity to gift card browsing, the basket and the payment process. Duration: session.
server-session-bind — Keeps the session tied to the same server, in order to preserve gift card actions, the contents of the basket and payment authentication. Duration: session.

ANALYTICS COOKIES

Consent required. They allow us to count visits and understand how the site is browsed, in order to improve it. The information is processed in aggregate form.

_ga (Google Analytics) — Calculates visitor, session and campaign data, and tracks site usage. It stores the information anonymously and assigns a randomly generated number to recognise unique visitors. Duration: 1 year, 1 month and 4 days.
_ga_* (Google Analytics) — Stores and counts page views. Duration: 1 year, 1 month and 4 days.

PERFORMANCE COOKIES

Consent required. They are used to analyse the site's performance indicators and to offer a better user experience.

fh-sticking-routing (FareHarbor) — Keeps booking sessions directed to the same server, improving stability and speed during the purchase process. Duration: session.

ADVERTISING COOKIES

Consent required. They are used to display personalised advertising based on the pages visited and to analyse the effectiveness of advertising campaigns.

_gcl_au (Google Tag Manager / Google Ads) — Measures the advertising effectiveness of sites that use their services. Duration: 3 months.
test_cookie (doubleclick.net) — Checks whether your browser supports cookies. Duration: 15 minutes.
NID (Google) — Advertising preferences and personalisation. It is only set after this category has been accepted. Duration: 6 months.
IDE (doubleclick.net) — Advertising measurement and personalisation. It is only set after this category has been accepted. Duration: 13 months.

GOOGLE CONSENT MODE

This site uses Google Consent Mode v2. Google services are loaded by default in a "denied" state: until you give your consent they neither set cookies nor use your data for advertising or analytics purposes. When you accept, the setting changes to "granted" and measurement is activated.

HOW TO MANAGE OR WITHDRAW YOUR CONSENT

You can change your decision at any time:

From this site: click the "Cookie settings" link available in the footer. This opens the panel where you can enable or disable each category.
From your browser: you can block or delete cookies already installed from your browser settings. Please note that blocking necessary cookies may prevent the site and the booking system from working.

Instructions by browser:

Withdrawing consent does not affect the lawfulness of processing carried out beforehand.

INTERNATIONAL TRANSFERS

Some of the providers mentioned (Google, FareHarbor, Wix) may process data outside the European Economic Area. Such transfers are covered by European Commission adequacy decisions, by the EU-U.S. Data Privacy Framework or by Standard Contractual Clauses. Further information in our Privacy Policy.

DATA PROCESSING AND RIGHTS

Data obtained through cookies is processed as set out in the Privacy Policy, where you will find information about the controller, the purposes and how to exercise your rights of access, rectification, erasure, objection, restriction and portability, as well as about the possibility of lodging a complaint with the Spanish Data Protection Agency.

UPDATES

This Cookie Policy may be amended when the cookies used or the applicable regulations change. We recommend that you review it periodically.

In the event of any discrepancy between the different language versions of this cookie policy, the Spanish version shall prevail.